Practical scenarios showing interoperable security in operation: video, access control, infrastructure and applications from many vendors, made to work together.
Wards, pharmacy, car park and public entrances are covered by many cameras and several access systems.
With LaQuest
AI video management tuned to the site, access control linked to the camera on each door, and one console for every alarm.
Axxon OneAxxon PSIMAccess control
Intelligent Safety & Security
Central monitoring for a branch network.
The situation
Each branch records locally, and nobody at head office can see an incident as it happens.
With LaQuest
Branch cameras and alarms connected to a central monitoring platform, with alarm verification by video and footage searchable from head office.
Axxon OneAxxon PSIM
Intelligent Safety & Security
Safer public spaces for a city or municipality.
The situation
Cameras at plazas, roads and terminals are watched by a small team.
With LaQuest
Video analytics that flag crowd build-up, loitering and vehicles of interest, feeding an operations room that works from written procedures.
Axxon OneAxxon PSIMDell
Intelligent Safety & Security
Access control installed at the door.
The situation
Conventional access control needs a controller room and a separate cable run for every door device.
With LaQuest
LaQuest Smart ICED3 controllers at the door on one network cable, with QR visitor passes and door events linked to video.
LaQuest Smart ICED3Axxon One
Intelligent Safety & Security
A car park without tickets or queues.
The situation
Paper tickets and cash slow every exit, drivers circle for a free bay, and revenue is hard to reconcile.
With LaQuest
Plate recognition at the barriers for ticketless entry and exit, bay guidance, a driver app for payment, and one management platform.
Plate recognitionGuidanceDell
Digital Infrastructure
A citizen-service estate that runs as a single fleet.
The situation
An agency or hospital group opens self-service kiosks and video analytics across many sites.
With LaQuest
One estate designed from edge to core: servers, storage, networking, client devices and edge nodes specified together and managed remotely from the first day.
DellEdgeRemote management
Digital Infrastructure
Recording and retention sized for a growing camera estate.
The situation
A camera estate grows faster than the servers behind it.
With LaQuest
Compute and storage sized to the camera count, analytics load and retention policy, built as a single recording platform for Axxon One.
Dell PowerEdgeAxxon One
Digital Infrastructure
A branch network on one standard build.
The situation
Branches run different generations of desktops, servers and switches.
With LaQuest
A standard branch build covering client devices, branch compute and networking, hardened to one baseline and deployed in waves with remote management.
Dell OptiPlexLatitudePowerEdge
Digital Infrastructure
A hospital data room consolidated and protected.
The situation
Clinical, laboratory and business systems run on ageing servers in a crowded room.
With LaQuest
Workloads consolidated onto current Dell compute and storage, with backup, tested recovery and monitoring.
DellBackupRecovery
Security Hardware & Distribution
Supply and pre-sales support for integrators and resellers.
The situation
Integrators bidding for video projects need a professional range, design help and demo units, and a supplier who answers after the sale.
With LaQuest
Grundig Security cameras, recorders and displays supplied through LaQuest, with pre-sales design, demo units and lifecycle support from LaQuest.
GrundigPre-sales design
Security Hardware & Distribution
A camera refresh for a site that requires NDAA-compliant models.
The situation
Procurement rules or a client requirement call for NDAA-compliant cameras, and the existing estate cannot show compliance.
With LaQuest
Replacement with NDAA-compliant models from the Grundig Security SMART line, recorded and managed on the existing or a new video platform.
Grundig SMART lineNDAA
Security Hardware & Distribution
Perimeter and yard monitoring with fewer false alarms.
The situation
Perimeter cameras trigger on animals, headlights and moving trees, so guards stop trusting the alarms.
With LaQuest
Cameras that classify people and vehicles in the camera, with line-crossing rules per zone and alarms sent to the video platform.
GrundigClassification
Security Hardware & Distribution
A control room display sized to the operation.
The situation
Operators watch a patchwork of monitors, and the room cannot show the views an incident needs.
With LaQuest
Workstations and a configurable video wall designed around operator tasks and connected to the video platform.
Grundig displaysAxxon One
Enterprise Applications
A distributor that runs lead to cash on one system.
The situation
Leads live in spreadsheets, quotes are typed by hand, stock is checked by phone, and invoices go out days after delivery.
With LaQuest
One flow from lead to cash: quotes in the CRM, orders that reserve stock, and invoices raised from the order.
Zoho CRMInventoryBooks
Enterprise Applications
A multi-branch service firm with one service desk.
The situation
Requests reach each branch by phone, email and chat, jobs are dispatched by text message, and billing waits for paper job sheets.
With LaQuest
One service desk takes requests from every channel and routes them by branch and skill.
Zoho DeskZoho FSM
Enterprise Applications
Onboarding that keeps up with a growing company.
The situation
Offers, contracts and checklists live in email, new staff wait for laptops and accounts, and HR records are spread across spreadsheets.
With LaQuest
Hiring, offers and onboarding run in one HR system, and a new hire triggers requests for accounts, equipment and building access.
Zoho RecruitZoho People
Enterprise Applications
Project delivery tracked from plan to invoice.
The situation
Project plans sit in spreadsheets, task owners are unclear, and managers learn about delays at the monthly meeting.
With LaQuest
Projects, tasks, timesheets and milestones in one system, with dashboards for managers and billing linked to milestones.
Zoho ProjectsZoho Books
Systems Integration & Engineering
A new building, handed over complete.
The situation
A development reaches handover with video, access, fire alarm, building management, parking and lifts from different contractors.
With LaQuest
One architecture drawn before hardware is ordered, subsystems joined on open standards, and commissioning records carried into operations by the same team.
Axxon PSIMOpen standards
Systems Integration & Engineering
A mixed-vendor security estate brought onto one console.
The situation
Years of separate purchases have left cameras, recorders, access panels and alarms from several vendors.
With LaQuest
Existing devices kept where they are sound and brought onto the platform where compatible, with replacement planned in phases.
Axxon OneAxxon PSIMGrundig
Systems Integration & Engineering
Staff records that open, and close, the right doors.
The situation
New staff wait days for building access, and leavers keep working cards because HR and security run separate systems.
With LaQuest
The HR system becomes the source of truth: joiners, movers and leavers change access automatically.
Zoho PeopleAccess control
Systems Integration & Engineering
An operations centre that sees across agencies.
The situation
Traffic, public safety, utilities and emergency response run from separate control rooms.
With LaQuest
An operations platform that connects video, traffic, sensors and utilities on one live map, with incident procedures and alerts.
Operations centreAxxon PSIMDell
Managed Services
A video and access estate operated under service levels.
The situation
After handover, cameras go offline unnoticed, recorders fill up, and faults are found only when footage is needed.
With LaQuest
Health monitoring of cameras, recorders, controllers and servers, with preventive maintenance and response times agreed in writing.
MonitoringService levels
Managed Services
Firmware and patches kept current across security devices.
The situation
Cameras, controllers and servers run old firmware because nobody owns updates, which leaves known weaknesses open on the network.
With LaQuest
A managed update cycle for security devices and servers, tested before rollout and scheduled around operations.
FirmwarePatchingChange records
Managed Services
Zoho One administered as a service.
The situation
The internal champion who set up the platform has moved on.
With LaQuest
Platform administration, change requests, user support and quarterly reviews delivered by LaQuest under an agreed service.
Zoho OneManaged support
Strategy & Advisory
A safety and security master plan for a campus or city.
The situation
Security has grown project by project.
With LaQuest
An assessment of risks, sites and existing systems, turned into a target architecture and a phased roadmap.
AssessmentArchitectureRoadmap
Strategy & Advisory
A procurement-ready technical specification.
The situation
An institution must procure through a public process but lacks the technical specification and bill of quantities.
With LaQuest
Requirements, technical specifications and a bill of quantities written for the procurement process, so bids can be compared on the same basis.
SpecificationBill of quantities
Strategy & Advisory
Privacy by design for video and access systems.
The situation
Video, plate recognition and biometric access collect personal data, and the organisation must show it is handled under the Data Privacy Act.
With LaQuest
Retention, access rights, signage and processing records designed into the system from the start, prepared with the organisation’s Data Protection Officer.
Data Privacy ActRetentionAccess
Training and Capacity Building
Operators trained for a new control room.
The situation
A new video and alarm platform goes live, but operators have only had a short demonstration and fall back on old habits.
With LaQuest
Role-based training for operators and supervisors on the live platform, built around the site’s own procedures.
Axxon OneOperator training
Training and Capacity Building
Administrators ready to run the platform after handover.
The situation
A platform goes live and the vendor leaves.
With LaQuest
Administrator training on the configured platform, with documentation and a supported first period.
Administrator training
Training and Capacity Building
A developer upskilling programme for an in-house team.
The situation
An in-house team must build and maintain mobile or web applications but has limited hands-on experience with current frameworks.
With LaQuest
A hands-on programme in batches, built around the team’s own applications, with assessment at the end of each module.
AndroidFlutter
LaQuest products
Barangay services on one system.
The situation
Barangay clearances, permits and records are handled on paper, residents queue, and the city cannot see service volumes.
With LaQuest
BrMIS for resident records, clearances, permits and reports, with training for barangay and city staff.
BrMIS
LaQuest products
Hospital records and billing in one system.
The situation
Patient records, orders and billing sit in separate systems, so staff re-key data and reports lag.
With LaQuest
HIMS for patient records, clinical workflow, billing and reporting, supported by LaQuest.
HIMSLaboratoryDell
From use case to your site
From a use case to a working system.
Every use case is a starting point. The system you receive is designed around your site, your people and your rules.
01
Pick the closest use case
Tell us which scenario is nearest to yours, or describe your own.
02
Site assessment
LaQuest reviews what is already installed and agrees the scope with you.
03
Design, deliver, support
LaQuest designs, installs and commissions the system, and supports it after handover.
No. They are practical scenarios that show the kind of work we do. Every system is designed and configured to its own site, so outcomes depend on the site and the scope.
Can you work with the systems we already run?
Yes. Existing devices are kept where they are sound and brought onto the platform where compatible, with replacement planned in phases as equipment reaches end of life.
How does a project start?
Tell us which scenario is nearest to yours, or describe your own. LaQuest then reviews what is already installed and agrees the scope with you.
Who supports the system after handover?
Your team, LaQuest or both. LaQuest designs, installs and commissions the system, and supports it after handover, with a service desk and agreed response times where the scope includes managed services.
Which technologies do you work with?
The platforms we deploy (Dell Technologies, Axxon One and Axxon PSIM, Grundig Security and Zoho) and our own products: LaQuest Payroll, HIMS, BrMIS and LaQuest Smart Access.