Proven in our own operations: how LaQuest runs on its own systems.
We are rebuilding how LaQuest runs, department by department, on the same kind of integrations and automation we deliver to clients. This page says what is running, what comes next, and what we can prove.
What we can prove
End-to-end checks passed before the partner portal went live.
Agreement fields filled in from the application, in each of three full tests.
Support queues brought into one service desk.
Invite per partner application, even when the button is pressed twice.
Do you run this way yourselves?
Every company that sells integration should be able to answer that question. LaQuest is answering it in public. The goal is one connected company: information entered once, carried by the systems to wherever it is needed, with people spending their time on judgement, relationships and the decisions that carry risk.
We are not there yet, and this page says exactly where we are. Each figure on it comes from our own test reports and records, dated 8 September to 12 October 2026.
Follow one client through LaQuest.
The pattern is the same at every step: enter it once, let the system carry it, keep a person on the decision.
- 01
First enquiry
One enquiry form behind every page, so a request lands in one place, tagged by page and topic, and the right owner is alerted at once.
- 02
The deal
The owner picks up a record that already holds the enquiry. Every outbound email is checked twice by our system, then read and sent by a person.
- 03
Partner onboarding
A company applies once; LaQuest approves; the agreement is filled from the application and sent for signature in the same flow.
- 04
Support
After go-live, a client has one service desk, not six, and whoever answers sees the account, the contacts and the open work.
Running now, next and later.
Each department moves onto one connected record in turn. We say which ones are running, and which are not yet built.
One service desk linked to customer records, since 8 September 2026. The partner portal, from application to signed agreement, since 12 October 2026. The Career Assistant on careers.laquest.net, since 13 October 2026. Sales sequences with verified contacts, checked twice and sent by a person. One customer record with automatic owners and alerts. Attendance, leave and learning in one people system. Project tasks tracked in one place.
One enquiry form behind every page of this website, with rules-based screening. A help centre with articles written and reviewed by our own people. LaQuest Payroll released for real pay runs once its sign-off is recorded. A documentation site for our systems and products.
Finance connected to projects, deals and payroll. Procurement on one request-to-pay flow. Projects opened automatically from won deals. One leadership view of pipeline, delivery, service and cash.
The rules we hold ourselves to.
One record at the centre.
Enquiries, deals, partner applications and support tickets all attach to the same customer record.
Connect, don’t bolt on.
If a new tool cannot read and write the shared record, it does not go in.
A person on every decision.
Systems carry the routine work and flag what needs attention. People approve partners, release pay and send every email.
Doing the work at home first.
We offer continuous accountability, from the first plan to daily operation. The strongest evidence we can offer is our own company. Where we are not there yet, we will say so. To see it running, or to start with one workflow of your own, write to connect@laquest.net.